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Nominate Qrystal
Pop in to the pharmacy or fill in our online booking form. We register your nomination on the NHS Spine — done in under a minute, no paperwork.
NHS Electronic Prescription Service
Repeat prescriptions, delivered seamlessly.
Nominate Qrystal Pharmacy and your NHS prescriptions arrive electronically from your GP — no paper, no surgery queue, no chasing. Ready when you are, with free same-day delivery across London.
- Standard NHS Rx chargeCost
- Takes 1 minuteSetup
- All NHS England GPsCoverage
What is the Electronic Prescription Service?
EPS is the NHS system that lets your GP send prescriptions directly and securely to a pharmacy of your choice — no paper FP10s, no trips back to the surgery. You nominate Qrystal Pharmacy once, and from then on every NHS prescription your GP issues lands in our queue automatically.
Most patients use EPS for repeat prescriptions: long-term medicines that you take regularly. Our team checks the prescription, queries the GP if needed, dispenses the items, and either holds them ready for collection or delivers them to your door — depending on what works for you.
Nomination takes a minute: we record your preference, send it to the NHS Spine, and your GP system updates automatically. You can change or cancel your nomination at any time.
Who can use EPS?
- Anyone registered with an NHS GP in England
- Patients on regular repeat prescriptions (most common use case)
- One-off prescriptions also supported — no need to be on repeats
- No age restriction; under-16s nominated via parent or guardian
You're not eligible if:
- Some controlled drugs (Schedule 2/3) and prescriptions issued in Scotland, Wales, or Northern Ireland aren't covered by NHS England EPS — please ask if unsure
How EPS works at Qrystal Pharmacy
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Your GP sends the prescription
Next time you order a repeat (via your GP surgery, the NHS app, or your usual route), the prescription is sent electronically to us — usually within minutes.
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We dispense and notify
Our team prepares your medication and runs the safety checks. We'll text you when it's ready — typically the same day.
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Collection or delivery
Pop in to collect, or opt for free same-day delivery anywhere in London (orders placed before 2pm). You can also schedule a regular delivery slot for ongoing repeats.
What's included with EPS at Qrystal
- Free nomination — no fee, no contract, no commitment
- Automatic prescription receipt from your GP
- Clinical and dispensing checks by our pharmacy team
- SMS notification when your prescription is ready
- Free same-day delivery across London (orders before 2pm)
- Optional regular delivery schedule for stable repeats
- Direct line back to our pharmacist if you have any questions
- Standard NHS prescription charge applies (free if exempt)
Electronic Prescription Service — FAQ
Does EPS cost anything?
Nomination is free. You only pay the standard NHS prescription charge per item, unless you're exempt (under 16, over 60, on a low-income certificate, pregnant or recently postnatal, or with certain medical conditions).
How do I nominate Qrystal?
Walk in and ask, ring us, or use the online form on our booking page. We add the nomination to the NHS Spine on the spot — your GP system will reflect the change automatically.
Can I still pick up urgent prescriptions elsewhere?
Yes. Even with us nominated, you can ask your GP to issue a one-off paper prescription if you need to use a different pharmacy on a particular day.
What if I want to change pharmacies later?
Just ask the new pharmacy — they'll update your nomination on the Spine, no paperwork needed. You can also ask us to remove the nomination if you'd rather not have one.
Does delivery cost anything?
No — same-day delivery across London is free for EPS prescriptions ordered before 2pm. Outside London we can arrange tracked next-day delivery for a small fee.
What if my medicine is out of stock?
We'll contact you straight away with options: source it from a wholesaler same-day, partial-supply with the rest to follow, or speak to your GP about an alternative. Most issues are resolved within 24 hours.
Can I track my prescription?
Yes. Once it's been issued by your GP, you can see it on the NHS app under 'Your medicines'. We'll also text you when it's ready to collect or has been dispatched.
Other NHS Services
New Medicine Service
Free pharmacist consultation when you start a new long-term medicine — perfect alongside EPS.
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Learn moreCare Home Service
Dedicated pharmacy support for care homes, including monitored dosage systems and medication reviews.
Learn moreNominate Qrystal Pharmacy today
It takes a minute. From your next prescription onwards, your medication arrives at us automatically — ready for collection or free same-day delivery in London.