Booking & pre-appointment advice
Softening drops (olive oil or sodium bicarbonate) for 3-5 days before your appointment make removal quicker and more comfortable — we'll confirm this when you book.
Same-week appointments for safe, fully visualised earwax removal using a microscope and low-pressure suction — performed by a trained clinician in our private consultation room.
Ear microsuction is the gold-standard method for removing earwax. A clinician examines your ear canal under a microscope or magnifying loupe and uses a fine, low-pressure suction device to lift the wax out — no water, no syringing, and no pressure changes against the eardrum.
Because the canal is fully visualised throughout, microsuction is considered the safest option for patients with perforated eardrums, grommets, hearing aids, previous ear surgery, recurrent infections, or narrow ear canals — situations where ear irrigation is not recommended.
Appointments at Qrystal Pharmacy take around 30 minutes and are carried out in our private consultation room by a trained clinician. Most patients have both ears treated in a single visit and notice an immediate improvement in hearing and comfort.
Microsuction is suitable for most adults and older children with symptomatic earwax build-up. It is the preferred option if water-based removal is unsafe for you.
You're not eligible if:
Softening drops (olive oil or sodium bicarbonate) for 3-5 days before your appointment make removal quicker and more comfortable — we'll confirm this when you book.
Your clinician reviews your symptoms and medical history, then examines both ears with an otoscope to confirm wax is the cause and that microsuction is appropriate.
Using a microscope or magnifying loupe and a fine suction probe, the wax is gently lifted out. You'll hear the suction noise but the procedure is generally painless.
We'll show you your before-and-after view, advise on preventing future build-up, and refer you to an ENT specialist if anything else needs attention.
No — most patients describe it as a slightly noisy but painless procedure. The suction probe doesn't touch the eardrum, and your clinician sees the canal clearly throughout. Let us know during the appointment if anything feels uncomfortable.
We recommend olive oil or sodium bicarbonate drops twice daily for 3-5 days before your appointment. This softens the wax and makes removal quicker. If you can't use drops, we can still see you — please let us know when booking.
Ear irrigation flushes the canal with warm water; microsuction uses gentle suction with no water at all. Microsuction is safer for patients with perforated eardrums, grommets, or previous ear surgery, and the canal is fully visualised at all times.
Allow around 30 minutes for the full appointment. The microsuction itself is typically 5-15 minutes depending on the amount and texture of the wax.
Yes, both ears are examined and any symptomatic wax is removed in the same appointment at no extra charge.
Most patients need microsuction once or twice a year at most. Some prone to recurrent build-up may need more frequent appointments — your clinician will advise.
Yes — microsuction is the preferred method for hearing aid users, as wax build-up is common and water-based methods can damage the canal or interfere with hearing aid moulds.
Pricing covers examination and microsuction of both ears in a single appointment. Call us or use the booking form for an up-to-date quote.
Vaccinations, antimalarials, and Yellow Fever certificates for global destinations.
Learn moreGP-grade private blood tests with same-week results and clinical interpretation.
Learn moreBlood-based testing for 100+ allergens, with a follow-up consultation.
Learn moreBook a private microsuction appointment today and get an immediate improvement in hearing and comfort.