Guy's Hospital sits at the heart of the London Bridge medical district, drawing thousands of patients, visitors, and staff through its doors every day. If you're among them — visiting a relative on a ward, arriving for an outpatient appointment, or working a long clinical shift — there are everyday health needs the hospital itself isn't the right place for: a repeat prescription, a sore throat that's flared up, a travel vaccine before annual leave, or simply somewhere to ask a pharmacist a quick question.
That's where a good community pharmacy nearby earns its keep. Qrystal Pharmacy is a short walk from Guy's, on Borough High Street, and this guide explains how visitors and staff can use us.
Where we are in relation to Guy's
We're at 301 Borough High Street, London SE1 1JH — roughly an 8–10 minute walk from the main Guy's Hospital entrance on Great Maze Pond. The most direct route takes you out toward London Bridge and down onto Borough High Street, past Southwark Cathedral.
- From Guy's on foot: head toward Borough High Street and walk south; we're a short way along on the main road.
- London Bridge station (Northern & Jubilee lines, National Rail): about 8 minutes' walk — handy if you're coming in for an appointment by train or tube.
- Borough Underground (Northern line): about 2 minutes from our door, at the far end of the walk from Guy's.
- Buses: numerous routes run along Borough High Street with stops seconds away.
For visitors: handling the unexpected
Hospital visits rarely go exactly to plan, and small health needs often crop up while you're focused on someone else. We can help with the practical things:
- Pain relief, first aid, and everyday remedies for headaches, indigestion, blisters from a long day on your feet, and the rest.
- Pharmacy First — if you develop a sore throat, sinusitis, earache, a UTI, shingles, an infected insect bite, or impetigo while you're in the area, our pharmacists can assess and, where appropriate, treat it on the NHS the same day. No GP appointment needed.
- A quiet word with a pharmacist — if you're worried about a symptom and not sure whether it needs a GP, A&E, or simple self-care, we'll help you work out the right next step.
Emergency prescription supply
It's a common situation: you're away from home — or simply caught out — and realise you've run out of a regular prescription medicine with no time to see your GP. In defined circumstances, a pharmacist can provide an emergency supply of a medicine you're already taking, either at your request or after contacting your prescriber.
There are rules around what can be supplied and how much, and some medicines are excluded — but it's always worth asking rather than going without. Bring as much information as you can (the medicine name, dose, and your usual pharmacy or GP details), and we'll do what we safely can. Call ahead on 020 7403 2237 so we can check before you make the trip.
For Guy's staff: healthcare that fits a shift
Clinical shifts don't leave much room for your own health admin. We try to make ours easy to fit around the working day:
- Prescription collection and delivery. Nominate us through the Electronic Prescription Service and your repeat prescriptions come straight to us — ready to collect on your way home through London Bridge, or delivered free to a local SE1 address if a shift makes collection difficult.
- Pharmacy First on a break. A 10–15 minute walk-in consultation fits into a lunch break far more easily than a GP appointment that's days away.
- Travel vaccinations and clinics. Planning annual leave abroad? Our travel clinic can sort vaccinations and travel health advice. Book around your rota rather than the other way round.
- Flu and seasonal vaccinations ahead of winter, without queuing at your own occupational health slot.
Coordinating around visiting hours
If you're collecting medicines or sorting your own health needs around a relative's visiting times, a little planning helps. Our opening hours are:
- Monday to Friday: 9:00 – 18:30
- Saturday: 9:00 – 14:00
- Sunday: Closed
If you know you'll be at Guy's during the day, the simplest approach is to call us first on 020 7403 2237 — we can confirm a prescription is ready, or book you a consultation slot, so your trip to us slots neatly around ward visiting times rather than competing with them.
When you need the hospital, not us
To be clear: for anything urgent or serious — chest pain, breathing difficulty, a serious injury, or rapidly worsening symptoms — Guy's and St Thomas' emergency services, 999, or NHS 111 are the right call, not a community pharmacy. What we're here for is everything around the edges of a hospital visit: prescriptions, minor illness, vaccinations, and friendly, expert advice when you need it.
How to reach us
- Call: 020 7403 2237
- Visit: 301 Borough High Street, London SE1 1JH
- Book a consultation online or get in touch to set up prescription delivery.
Whether you're visiting Guy's, working there, or just passing through London Bridge, we're a short walk away and glad to help.
